Effective Date: August 2026
We encourage every customer to make a thoughtful, aligned purchasing decision.
Please read each sales page carefully before purchasing so you can be confident the programme or product is right for you.
Digital Products
Because our digital products include immediate access to downloadable resources, videos, coaching content and educational materials, we generally do not offer refunds if you change your mind after purchasing.
Coaching Programmes
When you purchase a coaching programme, your place is reserved for you.
Unless otherwise stated on the sales page, coaching programme purchases are generally non-refundable if you change your mind after purchase.
Where a replay is included, access will be available for the period stated on the sales page.
Memberships
Membership payments are billed on a recurring basis.
You may cancel your membership at any time before your next billing date.
Your access will continue until the end of your current billing period.
No refunds are provided for unused membership time unless required by law.
Technical Issues
If you experience difficulty accessing your purchase, please contact us as soon as possible.
We'll work with you to resolve any genuine technical issues promptly.
Australian Consumer Law
Nothing in this Refund Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.
Where you're entitled to a refund, replacement or other remedy under the Australian Consumer Law, those rights will always apply.
Contact
For refund or support enquiries, please contact:
Email: hello@theonedayproject.com
© The One Day Project 2026, All Rights Reserved.